Refund Policy

1. Cancellation and Refund Policy

1.1. Cancellation: If you need to cancel your reservation, our cancellation policy will apply. We'll provide you with the details of this policy when you make your reservation. Please note that the security deposit is non-refundable.

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1.2. Refunds: Refunds, if applicable, will be processed in accordance with our refund policy, which we'll also share with you when you book. It's important to understand that once the security deposit is collected, it is non-refundable under any circumstances. If you, your guests, or acquaintances enter or use the vehicle in any way, no refund will be issued, and the security deposit will be forfeited.

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1.3. Security Deposit: $500 security deposit is collected at the time of vehicle acquisition. It is not refundable unless the vehicle is returned in the same state as it was before the rental was provided. If you or anyone associated with your rental, including guests or acquaintances, enters or uses the vehicle in any manner, the security deposit will not be refunded.

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1.4. Cancellation Timing: The total amount refunded, if applicable, will depend on when you cancel the trip and the length of the trip. The cancellation period is based on the vehicle's time zone, and specific details will be provided at the time of booking.

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2. Contact Information

If you have any questions or concerns about our refund policy or your rental, please reach out to us at:

EZ Exotic Car Rental

Email: info@ezexotics.com

Phone: 336-962-7408

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3. Conclusion

By using our services and accepting our refund policy, you acknowledge and agree to the terms outlined above. Please review and understand these policies before making a reservation, as the security deposit is non-refundable in the event that the vehicle is entered or used by you, your guests, or acquaintances.